Operational Care Management Intelligence Platform
HCUnity helps organizations improve visibility, coordinate care management workflows, and support continuity across patient oversight activities.
Organizations remain in control of clinical, billing, and operational decisions while HCUnity helps support more connected operational care management workflows across care teams and services.
One Question Many Organizations Face
“How do we maintain visibility and continuity as patient needs change over time?”
Many organizations struggle with:
• disconnected care management workflows
• limited visibility across patient oversight activities
• fragmented documentation processes
• operational silos between services and vendors
• difficulty coordinating care teams
• maintaining continuity as patient needs evolve
HCUnity helps organizations coordinate patient oversight activities across RPM, CCM, TCM, APCM, and related care management services on a single connected operational platform.
The platform helps organizations improve:
• continuity across services
• patient visibility
• workflow coordination
• documentation consistency
• communication across care teams
• operational organization over time
Operational Intelligence That Helps Teams Act
HCUnity helps organizations improve operational visibility through connected patient oversight intelligence designed to help care teams identify attention needs earlier and coordinate activities more effectively.
Examples may include:
• missing patient engagement activity
• unresolved interventions
• worsening patient trends
• recent discharge follow-up opportunities
• patient oversight review opportunities
• possible continuity gaps
• operational workflow visibility across care teams
HCUnity provides informational and operational support tools designed to help organizations improve coordination and oversight activities while maintaining physician-directed care and existing organizational workflows.
Patient Intelligence
HCUnity helps care teams organize patient oversight through patient-level operational intelligence, improving visibility into ongoing care management.
Patient Intelligence may help care teams review:
• patient engagement activity
• monitoring trends
• service activity history
• recent interventions
• transition activity
• continuity observations
• patient oversight summaries over time
This helps care teams maintain more connected visibility into ongoing patient oversight activities while continuing to operate within physician-directed care plans and organizational workflows.
Operational Intelligence
HCUnity helps management and supervisory teams improve visibility into operational care management activities through connected oversight intelligence that spans all active patients and care management services.
Operational Intelligence may help organizations identify:
• workflow bottlenecks
• unresolved oversight activities
• patient engagement trends
• continuity review opportunities
• service utilization patterns
• operational coordination needs
• visibility across RPM, CCM, TCM, APCM, and related services
The platform is designed to help organizations support more organized operational oversight across care management activities without replacing existing workflows or clinical teams.
Monthly Summary Reporting
HCUnity provides operational summary reporting designed to help leadership teams maintain broader visibility across care management activities and operational oversight trends over time.
Summary reporting may include visibility into:
• patient oversight activity trends
• engagement patterns
• operational continuity observations
• workflow coordination activity
• service utilization trends
• oversight review indicators
• organizational operational visibility across care management services
HCUnity supports organizations seeking more connected operational oversight while maintaining physician-directed care and existing operational processes.
Bringing Care Management Workflows Together
Organizations already have:
• care teams
• workflows
• operational processes
• monitoring programs
• patient engagement activities
HCUnity helps bring those operational activities together into a more connected operational care management workflow structure aligned to physician-directed care.
The platform supports continuity as patient needs change over time while helping organizations maintain visibility across patient oversight activities and care management workflows.
How It Works
HCUnity works alongside existing:
• care teams
• operational workflows
• RPM/logistics vendors
• patient monitoring processes
• clinical operations
Organizations may continue to:
• use preferred RPM/logistics vendors
• purchase devices directly
• manage logistics internally
• maintain existing operational workflows
while HCUnity helps:
• organize patient oversight activities
• support physician-aligned care plans
• coordinate operational workflows
• improve continuity across services
• support documentation consistency
• maintain operational visibility over time
Care That Continues as Patient Needs Change
Patient needs may change over time.
Care management workflows are most effective when organizations maintain continuity, visibility, and coordination across services and care teams without creating disconnected operational silos.
HCUnity helps organizations support a more connected operational approach to RPM, CCM, TCM, APCM, and related care management activities aligned to the physician’s plan of care.
As patient needs evolve:
• patient oversight activities can remain more connected
• care teams can maintain greater operational visibility
• workflows can remain more coordinated over time
• services can adjust more consistently across care management activities
• organizations can support continuity while continuing to use existing workflows and teams
Start Where You Are.
Organizations do not need to replace existing workflows, care teams, vendors, or operational processes to begin using HCUnity.
HCUnity is designed to work alongside the operational resources organizations already use today, including:
• RPM and logistics vendors
• patient monitoring workflows
• care management teams
• patient engagement processes
• operational coordination activities
• existing clinical operations
Organizations may continue using preferred vendors, devices, workflows, and staffing models while HCUnity helps improve:
• patient oversight visibility
• operational coordination
• workflow organization
• continuity across services
• communication across care teams
• connected care management activities over time
HCUnity helps organizations support more connected operational care management workflows without requiring replacement of the operational structures already in place.
Supporting More Connected Patient Oversight
HCUnity helps organizations support RPM, CCM, TCM, APCM, and related care management workflows through one connected operational care management intelligence platform designed to improve continuity, visibility, coordination, and patient oversight activities across care management services.
Care That Continues as Patient Needs Change
Patient needs may change over time—
Care management workflows work best when organizations can maintain continuity, coordination, and visibility across services and care teams.
HCUnity helps organizations support a more connected operational approach to RPM, CCM, TCM, APCM, and related care management activities aligned to the physician’s plan of care.
As patient needs evolve:
- care management workflows can remain coordinated
- patient oversight can remain more visible
- services can adjust more consistently over time
- care teams can stay aligned around the physician’s direction
- organizations can support continuity across care management activities
HCUnity helps organizations support more connected operational care management workflows while continuing to use existing clinical teams, workflows, and patient management processes.
Advanced Primary Care Management (APCM)
Advanced Primary Care Management helps organizations support a more connected and continuous operational approach to patient care over time.
HCUnity helps primary care teams organize RPM, CCM, TCM, APCM, and related care management workflows around the patient’s ongoing needs and the physician’s plan of care.
Your team can:
- work from a connected longitudinal care plan aligned to physician-directed care
- coordinate patient activities across multiple care management services
- follow patient progression over time
- support continuity as patient needs change
- improve coordination across care teams and operational workflows
- maintain visibility across patient oversight activities
Supporting More Connected Care Management Workflows
HCUnity helps organizations support a more connected operational view of patient care activities across RPM, CCM, TCM, APCM, and related services.
As patient needs evolve:
- care management workflows can remain coordinated
- patient oversight can remain more visible
- services can adjust more consistently over time
- teams can stay aligned around the physician’s plan of care
HCUnity helps organizations support continuity and operational coordination across care management activities without requiring changes to existing clinical workflows.
Remote Patient Monitoring (RPM)Remote Patient Monitoring plays an important role in helping organizations follow patient health outside traditional care settings. HCUnity helps organizations adopt an RPM approach that is more connected and continuous over time. Your team can:
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What This ChangesRPM becomes part of a more connected care management strategy that supports ongoing patient oversight across services and over time. HCUnity helps organizations improve visibility into how RPM supports patient care and helps teams stay aligned on the patient’s ongoing needs and care journey. RPM is most effective when used as part of a connected care management approach that evolves alongside the patient over time. |
Flexible Device and Platform ApproachHCUnity is a care management platform—not a device vendor. Organizations can continue using the RPM devices, vendors, and equipment they already prefer while organizing patient care within the HCUnity platform. HCUnity also offers an RPM application that can be used alongside the platform when needed.
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RPM supports important periods of monitoring and patient oversight when ongoing clinical observation is needed as part of the physician’s plan of care. As patient conditions stabilize or care needs evolve over time, the level of monitoring may change while ongoing longitudinal care and patient oversight continue within the broader care management approach. HCUnity helps organizations support both the monitoring phase of care and the ongoing coordination and continuity that may continue beyond it. |
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Chronic Care Management (CCM)
Chronic Care Management helps organizations support patients with ongoing health needs over time.
HCUnity helps bring CCM into a more connected, continuous care management approach—keeping teams aligned on the patient’s needs, progress, and the physician’s plan of care.
Your team can:
- Connect CCM activities within a longitudinal care plan
- Follow how patients are progressing over time
- Coordinate follow-up across care teams and services
- Support care adjustments as patient needs evolve
- Improve visibility into the patient’s ongoing care journey
What This Changes
CCM becomes part of a more connected care management approach that supports continuity, ongoing patient oversight, and coordination across services over time.
HCUnity helps organizations increase visibility and consistency in ongoing care while keeping teams focused on meaningful patient support and long-term outcomes.
CCM with HCUnity is not about adding more work—
It is about helping organizations support ongoing patient care in a more connected, visible, and sustainable way.
Transitional Care Management (TCM)Transitions of care are important moments in the patient journey—especially after hospital discharge or major changes in condition. HCUnity helps organizations support a more connected and coordinated transition into ongoing patient care. Your team can:
What This ChangesTransitional Care Management becomes part of a more connected care management approach that supports continuity across services and throughout the patient journey. HCUnity helps organizations achieve greater visibility, coordination, and ongoing patient oversight during care transitions—ensuring care continues more smoothly as patients move into the next phase of care. TCM with HCUnity is not about adding more short-term tasks— It is about helping organizations support transitions in a more connected, visible, and sustainable way over time. |
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