Northwell Health, New York’s largest health system, implemented a flexible workforce platform to address staffing challenges and high labor costs. The system, provided by Prolucent, integrates Northwell’s internal staffing resource (FlexStaff) with external agency management.
Key points:
- The platform offers end-to-end management of temporary staffing, including ordering, fulfillment, compliance, invoicing, and reporting.
- It prioritizes internal resources before turning to external agencies, streamlining the process and reducing costs.
- The vendor-neutral approach allows Northwell to source talent from various agencies, ensuring competitive rates and transparent pricing.
- Advanced analytics and reporting tools provide real-time insights into workforce trends, helping make data-driven decisions.
- The implementation involved collaboration between Northwell’s HRIT team and FlexStaff management.
- Results include improved efficiency, better compliance management, and enhanced resource allocation strategies.
- Carolyn Doyle, System VP at Northwell Health and CEO of FlexStaff, advises other healthcare organizations to prioritize vendor-neutral systems and robust analytics capabilities when choosing similar platforms.
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