Operational Care Management

One Operational Structure for the Patient's Ongoing Care

HCUnity connects the physician's plan of care to the work of the care team, providing a structured operational foundation for managing patients as their needs, treatments, services, and care settings change over time.

RPM, RTM, CCM, TCM, APCM and other physician-directed services can operate within that same patient journey—without becoming separate care-management silos.

Built Around the Physician's Plan of Care

HCUnity provides an operational care management structure that connects the physician's plan of care, the patient's continuous story, daily operational intelligence, and the work of the care team.

Physician-directed services such as RPM, RTM, CCM, TCM, and APCM can be supported within that same operational structure when appropriate—helping care remain connected as patient needs change over time.

One Patient. One Continuous Story. One Operational Platform.

Different services may support different needs at different points in the patient's journey. HCUnity keeps those activities connected to the physician's plan of care and the patient's ongoing operational story.

RPM - REMOTE PATIENT MONITORING 

Supports physician-directed physiologic monitoring when appropriate, connecting monitoring activities, patient engagement, follow-up, and changes requiring attention to the broader care plan.

RTM — Remote Therapeutic Monitoring

Supports physician-directed monitoring of a patient's therapeutic treatment, including applicable treatment adherence and response, while keeping the therapy, patient progress, care-team activities, and physician direction connected to the patient's broader operational care plan.

CCM - CHRONIC CARE MANAGEMENT 

Supports ongoing chronic care activities, coordination, patient engagement, and longitudinal documentation within the patient's continuous care story.

TCM - TRANSITIONAL CARE MANAGEMENT 

Supports applicable transition activities following qualifying discharges while keeping the hospitalization, transition, physician direction, and ongoing care connected.

APCM - ADVANCED PRIMARY CARE MANAGEMENT 

Supports longitudinal primary care management and coordination as patient needs, services, and care activities change over time.

Care Changes. The Patient Story Continues.

A patient's needs rarely remain the same.

A medication may change. A new symptom may develop. A therapy may begin or end. A patient may visit the emergency department, be hospitalized, see a specialist, develop a new barrier, or require a different level of support.

HCUnity keeps those changes connected to the same physician-directed operational story.

Care Events, Care Phases, therapies, expected outcomes, care-team responsibilities, and applicable services can change without losing continuity across the patient journey.

Daily Operational Intelligence

Managing a population requires more than collecting information. Organizations need to know where attention is needed and what should happen next.

HCUnity helps bring forward questions such as:

Who needs attention now?
What changed?
Who is improving, worsening, or stable?
What is due or overdue?
Where is care waiting or blocked?
When is physician direction needed?
Does the current operational plan still fit?
Who owns the next action?

HCUnity helps turn patient information into organized daily care-management action.